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Privacy & Security

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

You registered for an event, but stuff happens. Don’t worry, we’re here to help.

 

Refunds and Exchanges

All events reservations are fully refundable up until one week before the event.  Refunds cannot be made the week of the event because of the guaranteed number promised to the vendor. In many cases, when a refund is not possible, we might give you credit for a future event. Attendees, who register, but do not attend, will be invoiced as if the event was attended. Attendees who cancel after the reservation deadline will be invoiced and held responsible for the event fee. However, in case of unusual or unavoidable circumstances, Chamber staff may provide credit toward future events, with each request being determined on a case-by-case basis.

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