Returns and Refunds Policy

You registered for an event, but stuff happens. Don’t worry, we’re here to help.

Cancelled and Rescheduled Events

In either case, we’ll alert you ASAP.

Cancelled Events – You’ll get an automatic refund for event reservations bought online or by phone using your purchase payment method.

Rescheduled Events – We’ll contact you with the new date and time. Can’t make the new date? Let us know and we will refund you through the transaction method you used.

Refunds and Exchanges

All events reservations are fully refundable up until one week before the event.  Refunds cannot be made the week of the event because of the guaranteed number promised to the vendor.

Contact Us for more information or to request a refund.

We issue refunds for membership and events within 3 days of the original payment for the event.

We recommend contacting us for assistance if you experience any issues receiving or downloading our payment process

If you have any questions about our Returns and Refunds Policy, please contact us:

Upcoming Events

Office Hours
9:00 a.m. - 12:00 p.m.
1:00 p.m. - 4:00 p.m.
To schedule an appointment call 847-541-0170 or send us an email
(Office sometimes closed for outside events, meetings and programs.)

Members who need a Certificate of Origin stamp, please call us in advance.

© 2019 Greater Wheeling Area Chamber of Commerce & Industry
2 Community Blvd., Suite #203, Wheeling, IL 60090
Phone: 847-541-0170

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